Delete a Stack

TL;DR

Delete a single Stack from its page in the Tenant App by typing its name to confirm. Its VM, its Primary IP, and its DNS record are destroyed right away, and its subscription item is removed for a prorated credit on your next invoice. Your other Stacks keep running, your billing date doesn't move, and the Stack's name can never be reused. Your account's last Stack can't be deleted this way: to close the account, cancel your subscription instead.

Your account can own more than one Stack, each billed as its own line on your single subscription. Deleting one Stack is self-serve and leaves the rest untouched. This is different from closing your account, which cancels the whole subscription.

Steps

1. Open the Stack's page. From your account home, click the Stack you want to remove. Its page lives at app.zozohq.com/stacks/<name>.
2. Export first, if you want a copy. Deletion is immediate and permanent. See Export your data for the Stack's own audit export, and hand off into its Dashboard for anything you keep inside it.
3. Find the "Delete this Stack" section at the bottom of the page.
4. Type the Stack name to confirm. The delete button stays disabled until what you type matches the Stack's name exactly. This is the same type-to-confirm guard used elsewhere for destructive actions.
5. Click "Delete this Stack". The Stack immediately begins deprovisioning and you're returned to your account home, where it shows as being torn down.

What deletion does

• Destroys the Stack's infrastructure. Its VM, its Primary IP, and its DNS record (<name>.zozostacks.dev) are removed. Its Dashboard goes offline right away. Your other Stacks are unaffected throughout.
• Removes its billing. The Stack's subscription item is removed for a prorated credit on your next invoice. Your billing date does not change, and a credit is a reduction on that invoice, not a cash refund. See Manage billing.
• Retains one final backup for 30 days. The Stack's most recent backup is kept for 30 days for operator-assisted recovery only, then deleted. This is not a self-service restore feature: there is no button to bring a deleted Stack back. If you think you deleted a Stack by mistake, contact support within those 30 days.
• Retires the Stack's name forever. A deleted Stack's name is never reused, by you or anyone else, so a future Stack can't accidentally inherit its identity.

Deleting your last Stack

Your account's last Stack can't be deleted from its page. An account with an active subscription and zero Stacks isn't a state we keep, so the last Stack's page points you at account cancellation instead: cancel your subscription in the Billing Portal, which tears everything down together. See Close your account.

Related

• Close your account: remove every Stack by canceling the subscription.
• Manage billing: Plans, prorations, and the Billing Portal.
• Export your data: get a copy before deletion.